Frequently Asked Questions

Helpful FAQs

  • What are your hours of operation?

    Connecting Point of Park Cities Hours:

    Monday – Friday

    Business Hours: 8 a.m. – 4:00 p.m.

    Program: 9:00 a.m. – 2:30 p.m.

    Early drop-off: 8:30 a.m.

    Late pick-up: 3:30 p.m.

    Connecting Point is committed to serving the needs of our Teammates and their families. Please inquire about additional hours if needed.

  • How do I contact you?

    Send a message via our Contact Form

    Cynthia K. Olson, Executive Director: [email protected]

    Location: 4024 Caruth Blvd., Dallas, TX 75225 (in the UPUMC campus)

    Mail: 4516 Lovers Lane #212, Dallas, TX 75225

  • Who do you serve?

    Connecting Point serves individuals with a broad range of abilities. Our program is designed for ages 16 and older.

  • How are you different from other day-hab programs?
    • Connecting Point is small by design. We maintain a maximum 1:5 staff to Teammate ratio.
    • Our program is created and led by our Program Manager who has more than 15 years in special education, and a master’s degree in Vocational Rehabilitation Psychology.
    • With a Program Nurse on staff we are able to care for Teammates’ daily medical needs.
    • The Executive Director has a personal passion for individuals with IDD having grown-up with, and continuing to assist in the care of, her brother with Down’s Syndrome.
    • The Connecting Point staff maintain strong relationships with our Teammates’ families, therapists and care providers to ensure effective communication and constituency.
    • Connecting Point believes that integrating Teammates with a variety of abilities throughout the day, provides the optimum experience for everyone, yet also provides break-out sessions to meet the unique needs of each individual.
    • We are community focused. Each month our Teammates participate in a volunteer activity. Our teammates are in the community each Tuesday and Thursday. (Community outings will resume when Dallas county achieves Level Green.)
  • Do you offer online programming?

    Yes, Connecting Point offers online programming. Please email us at [email protected] to inquire about our online programming.

  • How are you funded?

    The majority of funding for Connecting Point of Park Cities is by generous donations, and foundation grants. Approximately 25% of our operating budget comes from Teammate fees.

  • Do you accept Texas Health and Human Commission funding?
  • What about COVID-19?

    Connecting Point operates in strict accordance with CDC guidelines. Please click here to learn more about how we keep our Teammates and staff safe.